• Tuzla, Gornje Dubrave b.b., BiH
  • +387 35 302 400
  • Bosanski
  • English

    USEFUL TIPS:

    Dear passengers,

    Before you buy an airline ticket at all, find out about the country you plan to travel to, what documentation you need and what your travel recommendations are.

    Please arrive at the airport on time.

    Passenger and luggage check-in counters open 135 minutes before the departure of the aircraft and you are required to arrive on time for your flight.

    Check-in counters close 40 minutes before take-off

    The flight exit / gate closes 30 minutes before the aircraft takes off.

    Before you go, review the maps and travel documents and whether you have brought everything you need
    Pack your luggage properly and take care of the weight you bought with the ticket.
    Remember the look of your luggage for easy identification, put a name tag on your luggage. Carefully pack your luggage and take care of what can be carried and what not in hand or checked luggage. If you have the opportunity, wrap the checked luggage in foil to further protect it.

    After checking in, it would be a good idea to check your ticket and the parts of the tag / keychain that you received at the counter to make sure that your luggage is marked with the correct destination and that it is the same in your name and surname.

    Note the following:

    You can use portable electronic devices, such as mobile phones, electronic readers, and tablets, on flights, with airplane mode on.
    Larger electronic devices, such as laptops, should be removed during takeoff and landing.
    Some electronic devices can be used throughout the flight without any restrictions: cardiac pacemakers; hearing aids; medical implants; electronic nerve stimulators
    Be careful not to carry any of the following items in your checked baggage:

    cash, bonds, jewelery, precious metals, precious and semi-precious stones,
    computers, cameras, video cameras, mobile phones or other electronic devices and equipment therefor, official, business or private documents, travel or other identification documents
    keys, liquid, medicines, works of art or works of art, perishable goods
    If checked baggage contains any of the above items, the airline is not responsible for any loss, damage or delay.

    It is forbidden to carry in hand luggage:

    pistols, firearms and other firing devices,
    stunning devices,
    objects with a sharp tip or sharp edge,
    working tools,
    blunt tool,
    liquids, aerosols and gels, in addition to packing 100 ml of total liter volume, packed in a plastic bag with a zipper (if you do not have it you can buy it at the airport on the day of your flight).
    Exceptions are liquids for babies up to two years of age, when the passenger can bring bottles and bottles with liquids that are needed for the baby during the flight.

    Prohibited items for air transport:

    Due to health and safety reasons, the following items cannot be brought on board:

    items that could endanger an airplane, person or property
    items that may be damaged during air transport
    items that are improperly packaged
    items prohibited by the applicable laws, regulations or orders of the country from or to which the flight is made or the territory over which the flight is flown
    items that are not suitable for carrying due to their weight, size or any other unusual characteristics
    items that may cause discomfort or nausea to persons on the aircraft
    weapons, ammunition and explosives including hunting or sporting weapons
    objects or substances that look like weapons, ammunition or explosives
    flammable substances (except: alcoholic beverages, hair spray, perfume, cologne)
    radioactive materials
    condensed gas (except: CO2 used to move artificial limbs; flammable gas tank used to self-inflate a life jacket);
    poisonous or infectious substances
    corrosive substances (except: mercury in thermometers, barometers and wheelchair batteries)
    briefcases and document bags with built-in alarm devices, lithium batteries or pyrotechnic material
    objects and materials that endanger the safety, property, life, health and physical integrity of persons on board
    any material prohibited by the rules and regulations of the countries through which the luggage travels
    any item that is not suitable for transport due to its weight, size or some other characteristic
    the remains of human bodies
    any glue or paint
    all items listed in the Technical Instructions for the Safe Transport of Dangerous Goods of the International Civil Aviation Organization (ICAO), as well as in the Regulations for the Management of Dangerous Goods of the International Air Transport Association (IATA).
    MEDICINES:

    When carrying medicines in liquid form, check the safety regulations for bringing liquids into the plane. In case you need to take the necessary medication, such as insulin, you must bring a medical certificate proving that you need the medication and this while

    RECOMMENDATION TO PASSENGERS DURING THE COVID-19 PANDEMIC:

    IT IS OBLIGATORY TO WEAR PROTECTIVE MASKS OVER THE NOSE AND MOUTH WHILE STAYING AT THE AIRPORT AND IN THE AIRCRAFT.

    TEMPERATURE MEASUREMENT IS PERFORMED AT THE ENTRANCE TERMINAL ENTRANCE.

    PLEASE KEEP DISTANCE FROM OTHER PASSENGERS

    hello.